FêteBox brings together elevated design and effortless hosting. Each collection is professionally curated with premium décor, beautifully coordinated details, and everything organized for simple setup and return. Optional activities and thoughtful extras make it easy to create a celebration that feels special—without sourcing, storing, or coordinating every piece yourself.

From delivery and pickup to our carefully organized packaging and simple setup, every detail is designed to make celebrating effortless, so you can spend less time planning and more time making memories.

FêteBox is a thoughtfully organized DIY celebration experience. We deliver your collection approximately 24 hours before your celebration, and you complete the setup using the included step-by-step Setup Guide.

Setup, event supervision, and cleanup services are not included. After your celebration, simply follow the included Return Guide to carefully repack everything for pickup.

We currently deliver throughout Austin and communities south of Austin, including Buda and Kyle. Delivery availability is based on the exact address. At this time, we do not deliver to communities north of Austin, such as Round Rock or Cedar Park.

If you’re unsure whether your location is within our service area, please contact us through Instagram or email before reserving.

Reservations must be made at least 14 days before your celebration, though we recommend booking earlier for the best availability.

Please note that reservations placed within 15 calendar days of the scheduled delivery date fall immediately within our cancellation window and may not be eligible for a full refund. Please review our Cancellation Policy before reserving.

Choose your favorite collection, select your celebration date and guest count, and personalize it with any optional activities or add-ons. Then complete checkout, submit payment, and accept our Terms & Conditions.

Your reservation is confirmed once it has been accepted by FêteBox and all amounts due at booking have been received. You’ll receive a booking confirmation with your reservation details by email.

Yes. Changes and cancellations must be requested in writing and are subject to our Terms & Conditions. Cancellation eligibility is measured from your scheduled delivery date:

• 15 or more calendar days before delivery: FêteBox retains the 20% Reservation Fee and refunds all other amounts paid toward the reservation.

• 7–14 calendar days before delivery: Choose either a 50% refund or a non-transferable credit equal to 100% of the reservation amount, valid toward one future reservation held within six months and subject to availability.

• Fewer than 7 calendar days before delivery: All reservation amounts are non-refundable, and no credit will be issued.

Any refundable security deposit will be returned in full under each cancellation option.

Reservation changes and rescheduling requests are subject to availability, applicable deadlines, possible price differences or additional charges, and written approval from FêteBox.

Outdoor Celebrations

For qualifying severe weather, FêteBox may approve a one-time reschedule, subject to availability and written confirmation. Once delivery has been completed, weather, temperature, rain, wind, site conditions, or the decision not to use the Rental Package does not create a right to a refund.

The refundable security deposit varies by collection and will be clearly disclosed before your reservation is confirmed. The applicable deposit is paid in full at booking.

After your FêteBox is returned, we’ll carefully inspect all rental items. If everything is returned complete and in good condition, your deposit will be refunded in full. Any remaining refund will be processed within 3–5 business days after the post-return inspection. Additional bank or card-processing time may apply.

If a deduction is necessary for damage, loss, missing items, excessive cleaning, delayed or unsuccessful pickup, or another amount authorized under our Terms & Conditions, we’ll provide an explanation and reasonable supporting information, such as photographs or repair or replacement documentation.

Please note that the security deposit is not a limit on responsibility for amounts exceeding the deposit.

Your FêteBox will be delivered approximately 24 hours before your scheduled celebration, giving you plenty of time to set everything up at your own pace. We’ll coordinate your delivery window with you in advance and include the confirmed details in your booking information.

Pickup is generally scheduled approximately 6 hours after your celebration’s start time, allowing up to 3 hours for your celebration and up to 3 additional hours to carefully repack everything using the included Return Guide.

Your confirmed pickup window will be provided the day before your celebration, and we’ll call approximately one hour before arrival to let you know we’re on our way.

Before pickup, discontinue use and remove all personal belongings, food, trash, liquids, activity residue, and loose debris. Carefully repack all rented décor, furniture, linens, reusable activity materials, remaining supplies, trays, tools, accessories, and original packaging using the included Return Guide.

Please do not seal or pack items while excessively wet, and empty any fillable bases or water-weight bags as instructed. Have the complete FêteBox packed and accessible at the confirmed pickup location and time.

We’ll call approximately one hour before arrival to let you know we’re on our way.

Your FêteBox Rental

Please return all reusable and rented items included in your booking, along with their accessories, components, packaging, cases, chargers, cables, tools, trays, and original containers. Your included Return Guide will help you make sure everything is packed and ready for pickup.

Activity Packages

Children may keep the items they create and any materials specifically identified in the booking as take-home items. All remaining materials, supplies, reusable trays, containers, tools, organizers, display pieces, and activity accessories must be returned with your FêteBox.

Replacement charges may apply to materials or reusable components that are removed, retained, or used beyond the quantities included in your booking.

Add-Ons

Purchased add-ons are yours to keep and do not need to be returned. Rented add-ons and all accompanying components must be repacked and returned with your FêteBox.

You may keep the items created during your selected activity package, along with any keepsakes, consumables, activity materials, and purchased add-ons specifically identified in your booking as take-home items.

All other materials and rented or reusable items—including décor, furniture, linens, activity trays, containers, tools, organizers, and accessories—remain the property of FêteBox and must be returned.

Every FêteBox includes a thoughtfully curated combination of furniture, décor, styling elements, equipment, and accessories selected for that collection, along with an easy-to-follow Setup Guide and Return Guide.

Contents vary by collection, and the complete list of included items is displayed on each collection page before booking. You can personalize your celebration with optional activity packages and add-ons, which are not included unless specifically stated.

Our collections are prepared for either 8 or 10 participating children. You can select your guest count when reserving.

If you’d like to accommodate more than 10 participating children, please contact us through Instagram or email before booking. Additional availability, seating, activity materials, and charges will depend on your selected collection and must be approved by FêteBox.

Yes. Activity packages and optional add-ons may be added no later than 14 days before your scheduled celebration, subject to availability and FêteBox approval.

Please contact us through Instagram or email to request a change. Any additional charges will be due when the change is approved, and your reservation is not updated until you receive written confirmation from FêteBox.

Most FêteBox activity packages are recommended for children ages 5 and up. The recommended age and any specific safety guidance will be displayed with each activity.

Because every child is different, the supervising adult is responsible for determining whether an activity is appropriate for each participant and for providing attentive adult supervision throughout the experience.

Yes! Children may keep the items they create, along with any activity materials specifically identified in the booking as take-home items.

All reusable trays, tools, containers, organizers, display pieces, and remaining materials not identified as take-home must be returned with your FêteBox.

For outdoor celebrations, we strongly recommend having a practical indoor or covered backup location. The customer is responsible for monitoring the weather, keeping non-water-rated items dry, and securing, protecting, or discontinuing use of the Rental Package whenever conditions become unsafe.

For qualifying severe weather before delivery, FêteBox may approve a one-time reschedule, subject to availability and written confirmation.

Once delivery has been completed, rain, wind, temperature, site conditions, or the decision not to use some or all of the Rental Package does not create a right to a refund. Please review our Terms & Conditions for complete weather policies.

We understand that celebrations can be full of excitement, and ordinary wear from careful, intended use is expected.

If an item is damaged, lost, stained, or stops functioning, discontinue use when appropriate and notify FêteBox promptly. Please do not attempt to repair, alter, or replace any rented item yourself.

The actual and reasonable cost of cleaning, repair, restoration, or replacement may be applied to your security deposit. We’ll provide notice and reasonable supporting information, such as photographs, estimates, invoices, or receipts, when appropriate.

Please note that the security deposit is not a limit on responsibility for damage or loss exceeding the deposit. Complete details are provided in our Terms & Conditions.

Please inspect your FêteBox promptly and before using any of the items. If anything is missing, visibly damaged, or materially different from your booking, notify us in writing within 24 hours after delivery and include photographs when possible.

If we do not receive notice within that period, the FêteBox will be considered accepted as delivered and complete, except for an issue that could not reasonably have been discovered during the initial inspection.

Yes. Continuous, attentive adult supervision appropriate to the ages and abilities of all participating children is required throughout setup, activities, and use of the FêteBox.

FêteBox does not provide childcare, event supervision, lifeguard services, or monitoring. The supervising adult is responsible for ensuring that all items are used according to the provided instructions and any stated age, weight, capacity, or safety limitations.

Parents and supervising adults are responsible for reviewing all disclosed ingredients, product labels, and safety information and for determining whether an activity is appropriate for each child.

Please consider allergies, skin sensitivities, medical conditions, choking risks, and individual needs before participation. Stop using any product immediately if irritation, illness, or another adverse reaction occurs. Activity materials are not intended for ingestion unless specifically identified as edible.

We’re always happy to help! If you have questions before or after booking, you can reach us through our Contact page, by email, or through Instagram.

Email:Feteboxatx@gmail.com
Instagram: @Feteboxatx

We’ll respond as quickly as possible. Please note that all reservations must be completed through our website.